Privacy Policy For Customers

1. Introduction This Privacy Policy outlines how Care N Tidy collects, uses, and protects your personal data in accordance with the Data Protection Act and GDPR.

2. Data We Collect

  • Name, address, phone number, and email.

  • Booking preferences and payment information.

3. How We Use Your Data

  • To confirm and manage bookings.

  • To send booking confirmations, invoices, and updates.

  • To improve our services and customer experience.

4. Data Sharing

  • Your data is never sold.

  • Shared only with employees or subcontractors who need the information to perform the service.

  • Fully compliant with ISO data protection and security standards.

5. Security

  • We implement strong encryption and firewalls.

  • Access is restricted to authorized personnel only.

6. Data Retention

  • Data is kept only as long as necessary for service and legal obligations.

7. Payment Security & PCI DSS Compliance

We take your payment security seriously. All transactions on our website are processed through trusted third-party providers such as Stripe, PayPal, or similar platforms. These payment gateways are fully PCI DSS (Payment Card Industry Data Security Standard) compliant, ensuring:

  • Secure handling of your credit/debit card data

  • Protection against fraud and data breaches during transactions

  • Adherence to international standards for safeguarding cardholder information

Care N Tidy does not store or directly process any payment card information on our servers. All sensitive data is encrypted and managed exclusively through PCI-compliant systems.

8. Your Rights

  • Right to access, correct, delete, or restrict your personal data.

  • Contact info@carentidy.uk to exercise your rights.

9. Contact

Email: info@carentidy.uk
Phone: 0333 335 5922