Our Commitment to Accessible, Inclusive Online Experiences

Website Accessibility Statement

At Care N Tidy, we believe that accessibility is essential to delivering great service.
We are committed to ensuring that everyone — including people with disabilities — can access our website, information, and services easily and independently.

This statement outlines the actions we take to maintain digital accessibility in accordance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the principles of the Americans with Disabilities Act (ADA) and the UK Equality Act 2010.

Accessibility Standards We Follow

Our website aims to meet or exceed the requirements of:

  • WCAG 2.1 Level AA, the internationally recognised standard for accessible web design.
  • ADA Title III (for equal access to services in public accommodations).
  • Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (UK-based equivalent).

These standards ensure our content is:

  • Perceivable – users can identify and process information presented.
  • Operable – all functionality is accessible via keyboard or assistive technology.
  • Understandable – content and navigation are clear and consistent.
  • Robust – compatible with modern browsers and assistive tools.

Our Ongoing Accessibility Efforts

We regularly review and enhance our website using both automated and manual testing to ensure compliance and usability.
Our ongoing efforts include:

  • Conducting routine audits and code reviews for accessibility barriers.
  • Adding alternative text for all images and media.
  • Maintaining keyboard navigation and logical tab order.
  • Ensuring colour contrast meets WCAG standards.
  • Providing structured headings, ARIA labels, and accessible forms.
  • Training our team on inclusive design and accessible content creation.

Accessibility is a continuous improvement process, not a one-time fix. We’re committed to monitoring and improving our digital experience as our website evolves.

Compatibility & Supported Technology

Our website is designed to work with:

  • The latest versions of major browsers: Chrome, Edge, Firefox, Safari, and Opera.
  • Assistive technologies such as screen readers (NVDA, JAWS, VoiceOver) and speech recognition software.
  • Various devices and screen sizes including desktop, tablet, and mobile.

If you experience issues using any assistive technology, please contact us — we’ll work to correct it promptly.

Reporting Accessibility Issues!

We welcome your feedback. If you encounter any accessibility barriers on our site or need content in an alternative format, please contact us:

Call us

Our Location

Coventry, West Midlands, UK

We aim to acknowledge and respond to all accessibility-related enquiries within five (5) business days.

Accessibility Policy Oversight

Accessibility compliance is reviewed and maintained by the Care N Tidy Digital & Compliance Team, with periodic third-party audits to verify adherence to WCAG 2.1 AA standards.
We document all updates, improvements, and issues resolved in line with our Quality & Compliance Policy.

Last Reviewed

This statement was last reviewed and updated on October 2025.
Future reviews are scheduled bi-annually or after major website updates.

Our Promise

We want every visitor to enjoy a smooth, inclusive online experience.
If you face any difficulty accessing information or services on this website, we encourage you to reach out.
Together, we can make Care N Tidy’s digital presence as welcoming and accessible as the spaces we clean.